Free Standard Shipping on orders $100+. Exclusions apply.

Shipment

If you have any questions or concerns, please feel free to contact our associate at online@muji.com

   SHIPMENT CHANGE NOTIFICATION

   MUJI's fullfillment center has reopened and we are in the process of shipping exisiting orders to customers.
   Due to high volume of orders and limited staffs, please expect extensive delays on all package shipment.
   We apologies for any inconvenience and we thank our customers for the patience and understanding.

   If you have any questions or concerns, you may reach out to us through [CONTACT US].
Method
Order Total
Shipping and Handling
Estimated Delivery Time
Exceptions
Other Fees
Continental US
Ground
up to $14.99-
$5.95
7 to 10 Business days
sales taxes where applicable
$15.00 - $29.99-
$7.95
$30.00 - $59.99-
$9.95
$60.00 - $99.99-
$13.95
$100.00-
Free**
Express
Currently Not Available
Alaska
Puerto Rico
Hawaii
Ground
up to $14.99-
$35.95
10 to 15 Business days
No Express
sales taxes where applicable
$15.00 - $29.99-
$37.95
$30.00 - $59.99-
$39.95
$60.00 - $99.99-
$43.95
$100.00-$199.99-
$48.95
$200.00-
$55.95
Canada
International
up to $14.99-
$25.95
15 to 20 Business days
No Express
sales taxes where applicable
$15.00 - $29.99-
$27.95
$30.00 - $59.99-
$44.95
$60.00 - $99.99-
$48.95
$100.00 - $199.99-
$68.95
$200.00-
$75.95

*Delivery to APO location might lead to delay in packages. Please contact us at http://info.muji.us/contact-us/ for inquiry regarding delivery time.

**Free Shipping Does NOT apply to Furniture Items/PP Storage Items/Other Exclusions May Apply.

For orders shipping to multiple addresses, shipping costs will apply per shipment
Currently we do not ship outside the location listed above
Listed above is for less than 70.00lbs packages
Listed above may NOT be applied to shipment to PO boxes.
Oversized items, many of which include bulky or heavy furniture items, require additional charges be added to the standard shipping and handling rates
For specific shipping details or Express request, you may contact us at online@muji.com
Shipping cost is subject to change without notice

MUJI USA Online Store Home Delivery Service [HD]

Home Delivery [HD] is a layaway order service in which products will be delivered from MUJI warehouses to customer’s location using our cooperating couriers. This service is usually available only for large furniture items in designated areas. *No mattress haul-away service. *No assembly service.

Home Delivery [HD] Shipping Rate

Online Stores: Extra handling fee based on the individual product indicated on the webpage.
Order from East Coast Stores: $80 on first item and $40 for each additional item.
Order from California Stores: First three items $90 and $30 for each additional item.



Shipping Schedule
For Online East Coast Customer:
  • Upon ordering, please check your zip code on the lower right corner of the product page if your area is deliverable.
  • Please allow at least 5-7 business days for the order to process.
  • Customer will receive phone call/email for the following information:
    1. Location Floor
    2. Availability of Freight Elevator
    3. Certificate of Insurance C.O.I *If building required
    4. Delivery Date
  • Customers are able to pick their delivery day based on the below chart (1st available delivery day will be on the 3rd business days after MUJI contacts.)
  • No deliveries on Sundays, Holidays, or before 10am and after 4pm.

Delivery Schedule for NY 10 am to 4 pm
  Mon Tue Wed Thu Fri Sat
Manhattan O   O     O
Brooklyn/Queen   O   O   O
NJ/Bronx/Staten Island         O O
Other Areas           O

* Customer will receive confirmation phone call appx. 20 mins before delivery.
* In the event of delays, customer will be notified.



For Online West Coast Customer:
  • Upon ordering, please check your zip code on the lower right corner of the product page if your area is deliverable.
  • Due to geographic size of the state, please allow 7-10 business days for the order to be delivered.
  • Customer will receive phone call to make a delivery appointment from MUJI’s cooperating courier.
  • No deliveries on Sundays, Holidays, or before 10am and after 4pm.

If there are any questions or concerns, please contact us through online@muji.com.