SKU 4549337096561

[HD] Pocket Coil Spring Mattress

Name: [HD] Pocket Coil Spring Mattress
Brand: MUJI
SKU: 4549337096561
Price: 700.0 USD
Availability: InStock
Rating: 3.8 (4 reviews)

$700.00 - $900.00

$700.00

$700.00 - $900.00

$700.00

Home Delivery & Returns

Spend $1,000 to receive free delivery on large furniture (with [HD] mentioned in the product names) and other products purchased together. Learn more

All furniture is final sale - no refunds & exchanges. Learn more

Quantity

Delivery limited to NY/NJ/MA

NOT compatible with the Legs for Pocket Coil Mattress with Attachable Legs.

Final Sale - No refunds & exchanges

A mattress designed with individually wrapped coils to fully support your body.

Product Details

Measurements:
Single:
W38.0 x D76.7 x H7.5" (W96.5 x D194.8 x H19.1 cm)
Weight: 59.5 lb (27.0 kg)

Double:
W55.0 x D76.7 x H7.5" (W139.7 x D194.8 x H19.1 cm)
Weight: 82.7 lb (37.5 kg)

Queen:
W63.0 x D79.7 x H7.5" (W160.0 x D194.8 x H19.1 cm)
Weight: 88.2 lb (40.0 kg)

Country/Region of Origin: Malaysia

Material & Care

Side Fabric: 100% Polyester
Filling: Urethane Foam, Pocket Coil Springs

Overall rating: 3.8 / 5 from 5 reviews.

AI Generated Review Summary

Summary topics

Review topics: [].

Review highlights

Reviews

Great, much more affordable, firm mattress!

"It's really firm and although they say it can't officially be flipped, it can definitely be flipped. For some people this might be a little too firm but I like that it's closer to sleeping on a futon than a plush mattress. Delivery took a little bit of time but was coordinated with minimal issues. The mattress is sagging a little bit after about a year of use, but honestly it might be just me because I tend to cause more wear to mattresses very quickly. My mom has the same mattress and has no sagging issue after almost 8 years of use."

— Sakurako (4/5)

mattress is ok, customer service is not

"The mattress is what I wanted, brick firm, but the customer service needs A LOT of work. The 3 weeks I waited for the expected delivery I was ignored when asking for the advertised 20% coupon owed to me no one ever picked up the phone, returned voicemails, responded to emails or the 'help form' on the contact us page. They emailed me questions about the layout of my house for the delivery but didn't think it important to respond to me except to reply once that the coupon advertised wasn't supposed to be posted on the day I saw it. I even said I didn't want the mattress anymore but I got nothing. It wasn't until the mattress was delivered that I was able to get enough information from the moving person to figure out that I could ask the moving company to connect me with Muji, they were sympathetic and I was told someone would call me by the end of the day. What happened was I didn't get a call, I got an email stating I got the 20% discount around an hour later. When I asked why were they so hard to get in contact with I was told they were busy. Then they tried to justify why only one mover was sent to deliver a 109 pound queen sized mattress into a walk up apartment and told me it was basically my fault my back was hurting for trying to assist the poor guy whose helper didn't come to work. I got refunded the moving fee because of it, the one good thing about this situation. I had hoped Muji being a Japanese company would give them the upper hand in the customer service department but they take the cake on having the lowest customer service skills I have received from a company. I only added an extra star for the mattress itself and the refund. I would not recommend purchasing anything online based on what I went through, especially given that you can't return or exchange the mattress, unlike other companies."

— MELISSA S. (2/5)

V. firm mattress that won't soften up

"If that's your preference then it's perfect. I'm ok with a firm bed but this one barely conforms to body shape. I've had one for 4 years now, it never softened up over time. Ended up adding a topper for more comfort."

— W (3/5)

good

"really good"

— wiktoria (5/5)

I like firm beds and

"I like firm beds and this is comfortably firm."

— Sayaka S. (5/5)

Q&A

Can I order it from N. California? The website says my zip code is undeliverable. Why is that?: Hi Kevin! All products marked with [HD] are limited to delivery in NY, NJ, and some areas of MA due to logistical limitations. ^kat
How do I order the Pocket coil mattress with attachable legs? I do not see that option.: Currently sold out in stores and MUJI USA website.
Is it that I buy this mattress and four legs then I have a bed? Is there any other component I need to buy to have a complete bed? Thank you very much.: For this mattress, you would need to purchase the Bed Frame. The legs are not compatible with this product.