Holiday Return Policy: Online orders placed at muji.us from November 15th to December 31st, 2022 will have until January 31st, 2023 to return by mail or in-store at any MUJI location in U.S.A. No refunds or exchanges will be issued without the invoice/packing slip. We do not offer store credit.
Merchandise purchased online at muji.us can be returned or exchanged within 30 days of delivery. All returned merchandise must be in original packaging, unused with original tag.
Customers must notify our customer service at firstname.lastname@example.org within 7 days of arrival if a package is found with missing merchandise, visible damages or defects for a full refund.