All refunds are processed to the original payment method used to place the order. The refund process can take 7-10 business days upon package arrival to our return department. Once processed you will receive an email notification about your return/exchange. Shipping and handling fees are not refundable.
The product must be unopened in original packaging, with the product tag attached and in resellable condition.
The products listed below, but not limited, are considered FINAL SALE and will not be eligible for return/exchange. Please refer to product page for final sale indication.
Final sale items:
- Furniture (bed frames, mattresses, sofas, body fit cushions, etc.)
- Soft Goods (bedding, duvets, blankets, towels, etc.)
- Innerwear (bras, underwear, etc)
- Food & Beverage
- Embroidered or laser engraved items