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Cyber Monday: Free shipping on online orders $80 or more. Exclusions apply.
Cyber Monday: Free shipping on online orders $80 or more. Exclusions apply.

SHIPMENT

General Shipment

Tracking number will be provided once your order is processed.

Price Range Service Type Shipping Fee

Up to - $39.99

Standard ( 7 - 10 Business Days)

$9.00

$40 - $99.99

Standard ( 7 - 10 Business Days)

$15.00

$100.00 -

Standard ( 7 - 10 Business Days)

FREE

Up to - $39.99

Express( 3 - 5 Business Days)

Standard + $25.00

$40 - $99.99

Express( 3 - 5 Business Days)

Standard + $25.00

$100.00 -

Express( 3 - 5 Business Days)

$25.00

Non US Domestic Orders (AK / HI / VI)

Standard/Express + $25

HOLIDAY SHIPPING CUTOFF DATES

Holiday schedule for shipping and in-store pickup.

Service Type Cutoff Date to Place Order

Standard (7-10 Business Days)

December 9th, 2021

Express (3-5 Business Days)

December 17th, 2021

In-Store Pickup

December 21st, 2021

OVERSIZE FEE

Larger item and furniture good will be charge will additional handling fee. Additional handling fee will be included in the product price.

*The product price may appear higher than store price.

HOME DELIVERY SERVICE

Home Delivery [HD] is a layaway order service in which products will be delivered from MUJI warehouses to customer’s location using our cooperating couriers. This service is usually available only for large furniture items in designated areas. *No mattress haul-away service. *No assembly service.

  • Upon ordering, please check your zip code on the lower right corner of the product page if your area is deliverable.
  • Please allow at least 5-7 business days for the order to process.
  • Dispatcher will reach out to schedule a delivery time.

 

 

IN STORE PICKUP SERVICE

In store pickup services are not available on all MUJI Locations. Orders will be ready for pickup within 1 -2 business days after purchase. When the package is ready for pickup, an email notification will be sent as reminder.

Once the ready for pick-up notification is sent, In Store pick-up hold time is 2 weeks. If you have any issues or questions please reach out to the store directly with your order number. For store contact information please see the following link; Store Location

*Limited products are eligible for in store pickup.

STILL HAVE QUESTIONS?

 +1 (877) 414-9402

Monday - Sunday 8AM - 5PM EST

*Excluding National Holidays

online@muji.com

※MUJI U.S.A Limited reserves the right to change the shipping fee.

Due to the high volume of orders, we are experiencing a delay in shipping times. We apologize for the inconvenience.