Full Time e-Commerce Digital Creative Senior Associate

MUJI North America is actively seeking a Full Time e-Commerce Digital Creative Senior Associate for our e-commerce team working in our MUJI North America Support Office in New York City. If your experience and/or skill set match our needs, we want to hear from you! 

Purpose

The Digital Creative Senior Associate is responsible for developing and executing creative assets that support the growth of the ecommerce business. This role partners closely with digital marketing, CRM, website team, and products team to create compelling digital experiences that drive traffic, engagement, conversion, and customer retention. The ideal e-Commerce Digital Creative Senior Associate will be well versed in MUJI's philosophy and possess a love for its products. 

Role and Responsibilities

• Design and produce creative assets for the e-commerce website, including homepage content, landing pages, promotional banners, and product-related content
• Create digital marketing materials for email campaigns, paid advertising, social media, affiliate marketing, and other customer acquisition channels
• Ensure all creative assets align with brand guidelines and maintain consistent customer experience across channels
• Collaborate with merchandising and marketing teams to support product launches, seasonal campaigns, and promotional events
• Optimize creative content based on performance metrics, customer behavior, and A/B testing results
• Manage creative production timelines and coordinate with internal stakeholders and external vendors as needed
• Stay informed on industry trends, emerging design practices, and e-commerce best practices to continually improve creative performance
• Maintain organized digital asset libraries and creative documentation

Job Description

• Develop and execute creative assets for the e-commerce website, email marketing, paid media, and other digital channels to support sales and customer engagement
• Partner with merchandising, marketing, and cross-functional teams to create and optimize content for product launches, promotions, and seasonal campaigns
• Maintain brand consistency across all digital touchpoints while managing creative projects, asset production, and performance-driven improvements

Qualifications

• Bachelor's degree in Graphic Design, Digital Media, Marketing, or a related field, or equivalent experience
• 2–5+ years of experience in digital design, creative production, or e-commerce content creation
• Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Figma not necessary, but a plus
• Strong understanding of e-commerce merchandising, digital marketing, and customer experience principle
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
• Strong communication, collaboration, and project management skills

Additional Information

This job description is designed to help you understand your role better. It is not an exhaustive list and you may be required to take on additional tasks as requested by your line manager.

Starting Rate: $24-$28.50 an hour

Benefits Include:

• 401k
• Bonus Program
• Healthcare Insurance (Medical, Dental, Vision)
• Paid Time Off
• Health Savings Account with employer contributions
• Employee Discount

Work Schedule: Full-Time associates are expected to have a 5-day availability per week

MUJI USA Equal Employment Opportunity Statement

Equal Employment Opportunity

MUJI USA is committed to fostering an inclusive, diverse, and accessible workplace. We welcome applications from all qualified candidates and are committed to providing equal employment opportunities without discrimination based on race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other ground protected by applicable provincial or federal human rights legislation. Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process. If you require an accommodation, please contact Human Resources.