Part Time Key Holder Sales Associate 

MUJI U.S.A. LIMITED is actively seeking a Part Time Key Holder Sales Associate to join our MUJI Harvard Square location. This is a multi-faceted role where you will have the opportunity to be involved in a variety of functions. If your experience, education and/or skill set match our needs, we want to hear from you! 

Purpose 

The primary responsibility of the keyholder is to provide excellent customer service to MUJI customers. Staff must be proactive and excel in a multi-tasking environment which is constantly changing. Staff should be eager to learn as MUJI carries over 7000 products. Ideal sales associates will be well versed in MUJI's philosophy and possess a love for its products. Staff are sometimes required to lift and transport heavy items. Minimal computer knowledge is necessary. 

Role and Responsibilities  

• Superior Customer service.  
• Opening and closing store procedures (cash counting).  
• Changing displays.  
• Restocking.  
• Leads in executing the store plan and ensures the team is working together to create a great working and shopping environment.  
• Shipment Processing.  
• Cash Handling and enforcement of discount policies.  
• Maintain department and stock room, as well as drive sales.  
• Quickly resolve and/or communicate any issues or problems with management to find appropriate resolution.  
• Adapts to unexpected changes and remains professional while using resources to respond to customer and associate needs and delivering a great customer experience.  
• Assist in training new associates. 

Knowledge and Skills 

• Good communication  
• Excellent customer service 
• Initiative 
• Leads by example in fostering an inclusive environment where everyone thrives and are inspired to deliver a great customer experience. 

Qualifications 

• Previous retail experience and/or excellent customer service experience advantageous 
• Previous cash handling experiences desirable 

Additional Information 

This job description is designed to help you understand your role better. It is not an exhaustive list and you may be required to take on additional tasks as requested by your line manager. 

Pay: $20.00 per hour 

Benefits include: 401k, Employee Discount 

Work Schedule: Key holders are expected to have a 3-4 day availability per week, including at least one weekend day.