MUJI is dedicated to making its stores, website, and all other media and communications accessible.
To that end, Muji’s website is designed and maintained to be accessible and usable to individuals with disabilities.
MUJI continually reviews and modifies its website to improve its accessibility for people who use assistive technology or who have special needs. If you encounter any access barriers in our stores or on this website, please call 877-414-9402.
By using and submitting information to our Site, you are agreeing that we may collect, use and disclose the information we collect in accordance with the purposes and uses identified in this policy.
INFORMATION WE COLLECT ONLINE
HOW WE USE YOUR INFORMATION
Muji uses personal information collected on the Site for the following purposes:
for the specific purpose for which it was volunteered (for example, to purchase a product or process a return);
to improve the content, appearance and utility of the Site;
to understand your needs and preferences;
to develop, market, sell or provide products and services;
to conduct surveys, research and evaluations;
to manage and develop our business and operations, administer accounts, and collect and process payments;
to detect and protect Muji and other third parties against negligence, fraud, theft and other illegal activities;
as permitted by, and to comply with, any legal or regulatory requirements, process or provisions; and In order to serve you better, we may combine information you provide to us on the Site with information you provide to us in other ways, such as in our retail stores, and with information from third parties including demographic or public information.
HOW WE MAY SHARE INFORMATION
Muji may share your information with selected third parties who provide services to us, including to process payments, monitor Site activity, serve Site content, help to maintain our customer database, administer emails, surveys, or contests and administer and maintain employment application information. Such third parties may have access to, store and process your personal information to provide services on our behalf, which may occur in the United States or in countries outside of the United States. Our service providers are not authorized to use your information for any purpose other than to provide the contracted services. We also must always reserve the right to disclose information about you as required by law, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of users of the Site, or of Muji or its affiliates or third parties.
Muji uses certain security measures to protect the personal information you submit to the Site. For example, when you provide any order information, we use Secure Socket Layer (SSL) technology, an encryption tool that provides security while transmitting this information over the Internet. We also use firewall technology, password controls, and other technological and procedural safeguards in maintaining the Site. Although we have implemented the above security measures for this Site, you should be aware that 100% security is not possible.
MANAGING YOUR PERSONAL INFORMATION
When contacting us, please be sure to provide us with your exact email address, name, mailing address and/or telephone number(s) in order to be sure we handle your request correctly.
Following any of these requests, some of your personal information may be retained for a period of time; for example, to process a pending transaction you have made through the Site, to follow-up on a request, resolve a dispute, or for similar reasons. Some personal information also may continue to be stored on "back up" files for financial, legal or technical reasons.
If you do not wish to receive email from Muji in the future, please email us at firstname.lastname@example.org to be removed from our email list.
UPDATING THIS POLICY; NOTICES
This policy is effective April 12th, 2009.